Welcome to our comprehensive FAQ section! Here you will find answers to the most common questions about our jet washing service and how we can help keep your outdoor spaces clean and well-maintained.
General Questions
1. What areas do you cover?
We provide our local jet washing service to all major towns and cities in Essex, including Chelmsford, Colchester, Southend-on-Sea, Basildon, Harlow, Brentwood, and more.
2. What surfaces can you clean?
Our pressure wash service is suitable for a wide range of surfaces, including driveways, patios, decking, paving stones, brick walls, and even some outdoor furniture.
3. What equipment do you use for jet washing?
We use high-performance industrial-grade pressure washers that provide powerful jets of water to remove dirt, grime, and moss without damaging surfaces. Our equipment is more effective than typical household pressure washers, ensuring a deep clean.
4. How long does a jet washing service take?
The duration of our jet washing service depends on the size and condition of the area being cleaned. A typical driveway or patio clean can take between 1 to 2 hours. We can give you a more accurate estimate when we assess your specific needs.
5. Do I need to be home for the service?
No, you don’t need to be home during the cleaning process as long as we have access to the area you need cleaned. Just make sure the outdoor tap is available for water access, and we’ll handle the rest!
Driveway & Patio Cleaning
6. Why should I have my driveway cleaned?
Driveways can become dirty and stained from vehicles, oil spills, and general wear and tear. Our driveway cleaning service removes these stains, improving the overall appearance of your property and preventing long-term damage.
7. Is jet washing safe for my driveway or patio?
Yes, our jet washing service is safe for most driveway and patio materials, including concrete, block paving, and stone. We adjust the pressure to match the surface type, ensuring a deep clean without causing damage.
8. How often should I have my driveway or patio cleaned?
We recommend having your driveway cleaning or patio cleaning done at least once a year, or more frequently if you notice the build-up of moss, algae, or stains. Regular maintenance helps keep your outdoor areas looking their best.
Preparation and Aftercare
9. What do I need to do before you arrive?
Before we arrive, please ensure the area is clear of any furniture, vehicles, or large items. We’ll need access to an outdoor tap, so make sure that is available.
10. Do you use chemicals in the cleaning process?
In most cases, we use high-pressure water alone for a clean, eco-friendly service. However, if your surfaces have stubborn stains or require special treatment, we may use a mild detergent or specialized cleaning solution. We always ensure the safety of your surfaces and the environment.
11. Will the cleaning process damage my plants or lawn?
We take great care to avoid damaging your plants or lawn. If the area around your driveway or patio has delicate plants, let us know in advance, and we’ll make sure to protect them during the process.
12. How long will it take for my driveway/patio to dry?
After the pressure wash service, your driveway or patio will typically dry within a few hours, depending on weather conditions. It’s best to avoid walking or driving on it until it’s fully dry.
Commercial Jet Washing
13. Do you offer commercial jet washing services?
Yes, we offer local jet washing services for commercial properties across Essex. Whether you need your business’s car park, forecourt, or outdoor seating area cleaned, we can help ensure your commercial space looks professional and inviting.
14. Can you work outside of business hours for commercial services?
We understand the importance of minimizing disruption to your business, so we are happy to provide our jet washing service outside of normal working hours, including evenings and weekends.
Pricing and Payments
15. How much does your jet washing service cost?
Our prices vary depending on the size and condition of the area to be cleaned. For a personalized quote, please contact us, and we’ll provide a free, no-obligation estimate based on your specific needs.
16. Do you charge by the hour or by the job?
We typically charge by the job rather than by the hour. This allows us to provide a clear, upfront cost so you know exactly what to expect.
17. What payment methods do you accept?
We accept a range of payment methods, including cash, bank transfers, and major credit/debit cards. Full payment is required upon completion of the service.
Special Circumstances
18. Can you remove oil stains from my driveway?
Yes, our driveway cleaning service is highly effective at removing oil stains, tyre marks, and other tough stains. In some cases, we may use specialized detergents to fully remove stubborn stains.
19. Can you clean my patio furniture?
Yes, we can provide a quick and effective clean for patio furniture, as well as decking and other outdoor items. Let us know if this is something you’d like added to your service.
20. Can you provide an ongoing maintenance plan?
Yes, we offer regular pressure wash service plans to keep your outdoor spaces clean throughout the year. Contact us for more details on setting up a maintenance schedule that works for you.
Contact Us
Have a question that’s not answered here? Get in touch with Essex Jet Washing today! We’re happy to help with any additional queries you may have. You can reach us by phone, email, or through our online contact form.